Terms & Conditions
About this site
This site contains information about health and nutrition. The information is not medical advice and is not a substitute for medical advice, diagnosis, and treatment. It is general in nature and is not intended as a comprehensive statement on any matter. If you have any concerns about your health or wish to obtain information about matters related to your health, you should seek the advice of an appropriate health care professional.
We make no warranties, either express or implied, in relation to the accuracy, completeness or currency of the information appearing on this site or as to the results that may be obtained from the use of our products. To the extent permitted by law, we disclaim all implied warranties, including those relating to merchantability, quality, and fitness for purpose, and accept no responsibility for any loss or damage incurred by you in any way as a result of the use of the information appearing on this site or our products. If you rely on any of the information provided on this site or use any of our products, you do so at your own risk. We do not promise that our products will meet your requirements or have the results you anticipate.
Because our juices are fresh and unpasteurized, they should be kept refrigerated. If the product smells or tastes as if it is not fresh, do not consume it and notify us immediately. All juices should be consumed on the delivery date, with any unused portion discarded. Some of our products contain nuts. All of our products are produced at a nut-making facility.
We accept payment by PayPal only. The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389) which holds Australian Financial Services Licence number 304962. Before deciding to sign-up for or use the PayPal service, you should consider the product disclosure statement available at www.paypal.com.au
Our representatives deliver in Sydney. When ordering, you will be asked to nominate delivery dates/times at least 1 days in advance and a delivery address. If we are unable to deliver your order at the date/time so nominated, we will generally give you at least 1 business day's notice and we will give you the option of receiving another product (if the product you ordered is unavailable), delivery at a later date/time or obtaining a full refund.
Cancellations and refunds
Because of product ordering commitments, we must make, we will only give refunds on canceled orders where you notify us of the cancellation at least 4 business days before the nominated delivery date.
All subscriptions must be cancelled by the client. LYC does not hold passwords to clients account.
We regard any information we obtain in relation to you as confidential and will not pass on that information to anyone unless required by law to do so.
Copyright and trade marks
Copyright in all material contained on this website is owned by Lucky You Pty Ltd ACN 136 349 874. You may use this material for personal reference and you may reproduce it in hard copy for personal use. The information may not otherwise be reproduced and must not be distributed or transmitted to any person or incorporated in any way into another document or other material. All trademarks appearing on this site are the property of their owners.